Immigrant Welcome Centre

Have you recently arrived in Canada?

We are here to help. ICA’s Settlement Services team can work with you to identify your settlement goals, and help you use your strengths and resources to meet your settlement needs.

We provide family and individual support to help navigate the many aspects of your settlement process in the Capital Region.

WHERE TO GO FOR DENTAL CARE IN VICTORIA

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Interpretation services available for those eligible.

Required Documents

  1. Permanent Resident Card or Confirmation of Permanent Residency
  2. IFH (Interim Federal Health) card
  3. Single Journey Document
  4. Passport/Visa
  5. Notice of Decision
  6. Any other immigration papers that you hold.

Contact Us

Email: reception@icavictoria.org
Phone: 250.388.4728

New Client Registration            Feedback & Concerns Form

Based on your goals, our Settlement Team may provide the following:

  • Orientation on topics related to life in Canada, including government programs, community resources, rights and responsibilities, the education system and family matters
  • Support for settlement challenges including:
    • Dealing with Isolation and Culture Shock
    • Healthcare Information
    • Housing Research
    • Education (upgrading, and training)
    • Canadian Law and Income Tax
    • Childcare (family concerns)
    • Social Benefits
    • Referals for Employment Services and Support
    • Citizenship, Immigration, and Refugee Protection
    • Human Rights
    • LGBTQ+ Support
    • Supports for Victims of Gender-Based Violence

Learn English (LINC)

Language Instruction for Newcomers to Canada (LINC) provides English language training from beginner to advanced levels for adult newcomers to Canada. LINC is funded by the Government of Canada and is FREE for eligible students.